Privacy Policy

Who We Are

Swiftsa LLC operates https://swiftsa.online, a Columbus-based interior design consulting platform dedicated to creating personalized, functional spaces for residential clients. Our physical address is 4075 Quentin Blvd Apt 202, Columbus, OH 43230-8525, and we prioritize protecting the personal data of every visitor, client, and user who interacts with our site—whether you’re inquiring about design services, leaving feedback, or booking a consultation.

Comments

When you leave comments on our site (e.g., sharing feedback about design resources or asking questions about our consulting services), we collect the information you provide in the comment form (name, email address, optional website link). We also gather your IP address and browser user agent string to help detect and prevent spam.

An anonymized hash of your email address may be shared with the Gravatar service to check if you have an associated profile. Gravatar’s privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your Gravatar profile picture (if applicable) will be publicly visible alongside your comment.

Media

If you upload images to our site (e.g., photos of your space for design consultations, or user-generated content of completed projects), please avoid uploading images with embedded location data (EXIF GPS). Visitors to https://swiftsa.online can download and extract any location data from uploaded images, and we cannot control this after upload. For design consultations, we only need images of your space—not location-tagged files—to provide accurate recommendations.

Cookies

Our site uses cookies to enhance your browsing and service-booking experience, with specific purposes outlined below:

  • Comment Cookies: If you leave a comment, you may opt to save your name, email address, and website in cookies. These cookies expire after 1 year, so you won’t need to re-enter your details for future comments.
  • Temporary Login Check Cookie: Visiting our login page (e.g., for client portals or account access) triggers a temporary cookie to test if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
  • Login & Display Cookies: When you log in to your account (e.g., to access design deliverables or track consultation progress), we set cookies to save your login information (valid for 2 days) and screen display preferences (valid for 1 year). Selecting “Remember Me” extends your login session to 2 weeks; logging out removes these login cookies.
  • Editing Cookie: If you edit or publish content on our site (e.g., contributing to a design blog post or updating your client profile), an additional cookie is saved in your browser. This cookie only tracks the post ID of the content you edited, contains no personal data, and expires after 1 day.

Embedded Content from Other Websites

Our site may include embedded content (e.g., design inspiration videos from YouTube, articles about interior trends from trusted home-design blogs, or scheduling tools for consultations). This embedded content behaves exactly like visiting the third-party website directly: those sites may collect your data, use their own cookies, embed additional third-party tracking tools, and monitor your interaction with the content. This includes tracking your activity if you’re logged into an account on the third-party site (e.g., your YouTube account for embedded videos).

Who We Share Your Data With

We do not sell your personal data to third parties. The only instances of data sharing are:

  1. Password Reset: If you request a password reset (e.g., for your client account), your IP address will be included in the reset email to verify the request’s legitimacy and enhance security.
  2. Trusted Service Providers: We may share data with authorized third parties (e.g., secure payment processors for consultation bookings, or spam detection tools) solely to fulfill services, manage the site, or protect against fraud. These providers are contractually obligated to keep your data confidential and use it only for the purposes we specify.

How Long We Retain Your Data

  • Comments: Comments and their associated metadata (e.g., timestamps, IP addresses) are retained indefinitely. This allows us to automatically approve follow-up comments from you, rather than holding them in a moderation queue.
  • User Accounts & Client Data: For users who register an account (e.g., clients with active design consultations), we store personal information (name, email, project details) while the account remains active, plus 3 years after the final design deliverable is provided—this ensures we can address post-project questions and comply with legal record-keeping requirements. You can view, edit, or delete your personal data at any time (except your username); our team may also access or edit this information to assist with consultation support.
  • Consultation Records: Design plans, mood boards, and communication logs for completed projects are retained for 3 years post-delivery to comply with tax and administrative regulations.

What Rights You Have Over Your Data

If you have an account on our site, have left comments, or are a current/past client, you have the following rights regarding your personal data:

  1. Request an exported file of all personal data we hold about you (e.g., comment history, account details, project consultation records).
  2. Request that we erase any personal data we hold about you—with the exception of data we are legally required to keep for administrative, tax, or security purposes.
  3. Update or correct any inaccurate personal data (e.g., changes to your contact information or project preferences) through your account settings or by contacting our team.

Where Your Data Is Sent

All visitor comments are screened through an automated spam detection service to protect our site from malicious content and keep our community focused on relevant, helpful discussions about interior design. This service may process comment data temporarily to identify and filter spam.

For clients booking interior design consultations, payment data (e.g., credit card details) is encrypted and sent directly to our payment processor—Swiftsa LLC does not store full payment information on our servers.

For questions about our privacy practices or to exercise your data rights, contact us at help@swiftsa.online